<\/div>\n\n\n\n
Emergencies<\/h2>\n\n\n\n
If it is an emergency, please call 0203 146 6897 and ask for Dan (between Mon-Fri 9am – 5.00pm). Outside of these hours, please call 01392 949 075.<\/p>\n\n\n\n
PLEASE NOTE: if the call out is not an emergency, i.e. you have locked yourself out or lost your keys, YOU will be responsible for payment of the callout. You should only telephone our out-of-office contact only in a genuine emergency. If the problem is not deemed to be an emergency then our contractor may refuse to visit until the office re-opens, in order to save you incurring a call out charge.<\/p>\n\n\n\n
Please note that our out-of-hours\npersons will not attend to an appliance outside of working hours or at weekends\nas this is not deemed an emergency. Please note if a contractor is called out\nunnecessarily and your problem is not a genuine EMERGENCY, you will be liable\nfor the full cost of the contractor invoice.<\/p>\n\n\n\n
An \u2018EMERGENCY\u2019 is defined as a\n\u201csudden state of danger etc.; condition needing immediate attention\u201d. This can\nbe further clarified as a danger to the property or occupants e.g. burst pipe,\nflood, fire or gas leak. Damage caused as a result of break-in which would\ncompromise the security of the property and contents must be reported to the\npolice and a crime reference number obtained<\/p>\n\n\n\n
In the case of a household containing a terminally ill person(s), very elderly person(s) or infant(s) then a lack of hot water or heating may be considered an emergency.<\/p>\n\n\n\n
If you smell gas<\/h2>\n\n\n\n
If you smell gas or suspect a gas leak please call: National Grid 0800 111 999<\/p>\n\n\n\n
<\/div>\n\n\n\n
Copyright Wise Property Ltd 2019. Company no: 10478053<\/p>\n","protected":false},"excerpt":{"rendered":"
Wise Property Ltd Welcome to Wise Property Ltd. We are a property management company based in Exeter, Devon. Tenants: How to contact us If you have a maintenance or support enquiry, please email contact@wise-property.co.uk Emergencies If it is an emergency, please call 0203 146 6897 and ask for Dan (between Mon-Fri 9am – 5.00pm). Outside […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n